Safety features in place for our guests:

  • Face masks for guests available
  • First aid kits available
  • All guest must have COVID test before entering in the house or arrive direct from their surgery location.
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery and add on items in the rooms (e.g. printed materials, magazines, pens, paper, hand mirrors, shower buckets, safety scissors)  have been removed
  • Staff follow all safety protocols as directed by local authorities
  • Air purifiers installed

Physical distancing

  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out

Cleanliness & disinfection

  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus

Food & drink safety

  • Delivered food covered securely
  • To-go containers available for all meals
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation


Trans HeartLine builds bridges between the Transgender community and the rest of the world through community education and advocacy, direct post-op housing and wrap around services related to gender affirmation surgery, and innovative and compassionate care.

Trans HeartLine is a 501(3)c nonprofit. We have created safe, affordable, post-op housing in the Bay Area. We are focused on creating a healing environment in which Gender confirmation surgery clients can focus on healing and not survival. Recovering in a safe environment contributes to faster healing with fewer complications. We are educating and advocating in the Faith communities and beyond by having the hard conversations about what it means to be transgender and the challenges we face.


“I am a human doing human things.
You are a human doing human things.
Let us meet here.” -SameHeart

Trans HeartLine believes in a world where compassion and grace are a powerful combination of healing.

We believe that wholeness and healing happen when we are recovering from surgery in safe and loving environment.

We believe communicating from the heart, will bring people closer to harmony.

We believe all people have a right to define who they are in the world.

We believe that many paths lead to our wholeness.

How We Got Started

Jordan Decker had Gender Confirmation surgery in 2016. After living in the area and then moving away, the cost of coming back for surgery almost prevented the surgery itself. He had some minor complications and had to stay in town 2 extra weeks. With housing, food, medical supplies and the cost of his own caretaker for 6 weeks, the cost was over 10k just for recovery. Not covered by insurance. He saw a need and we filling it with a compassionate setting for others recovering from Gender Confirmation Surgery.

We have a particular path on this journey called life. We shouldn’t have to struggle because a “system” doesn’t understand. We should just love one another right where we are.

In the Spirit of sharing, He had the idea of sharing a home to help others in March of 2016. After a year long recovery journey, in November of 2017, we gathered 15 folks together to talk about making this idea, a reality. We had area doctors, nurses, attorneys, allied health care workers, Faith leaders and more gathered on November 20, TDOR (Transgender Day of Remembrance) to begin the tides of change.

He was privileged enough to have insurance that covered the largest part of his surgical procedures. It also provided me with 100 home health visits. My spouse called 24 different agencies in the area and not ONE of them said they knew how to treat my wounds! Because of this, we are taking this next year to work closely with others to develop and provide wrap-around care services as well. UPDATE: January 2020, we have a host of volunteers that have been trained in Trans Competency. We have volunteers for transportation, volunteers feeding all that need food. volunteers providing personal assistance in some cases!)

At Trans HeartLine we are making the “Word flesh” by becoming the “hands and feet” in the world. Many of us come from broken families that reject us because of THIER Faith. ALL are welcome at Trans HeartLine!

My own journey was painful and full of me “going to Hell”. We are now out in the community having the hard conversations about trans topics from Youth suicide rates (57% attempts) to Gender Confirmation surgery, to Spiritual abuse, Trauma  and the affects particular to Transgender folks. 

Everyone deserves to live life authentically. The system isn’t set up for the margins. With your generous donations, we are helping the margins by creating a healing environment, so we can embody our authentic self and re-activate back into society wholly us. Thank you for considering the gift of life, as we walk our journey into authenticity.

When Jordan met Jane A Spahr (Janie), magic happened! We are partnering with the University of Redlands after they purchased San Francisco Theological School this past summer. Their commitment to social justice and the LGBT community continues to shine, with their support of Trans HartLine!

House Vibe

Inside the house we are a community healing together. We help each other out where we can. We support each other where we can. We love each other always! The outside world can be tough. We love everyone on their journey to wholeness.

Our volunteers have been trained to take new ladies in the house out shopping and holding space in restrooms and dressing rooms. Our volunteers range from young adults to great grand mothers in the church down the street!

We collaborate with the University of Redlands and their Shaw Chaplaincy Program. This journey can be difficult when we go back home and continue to deal with complications or just the exhaustion of multiple surgeries. We have a safe support system to hold us along this surgical journey. Chaplains are trained to hold space in times of trauma. No particular push of ideology, just calm strong support for us in the hard emotional hard times. These surgeries are traumatic events in our lives! It is amazing to have a listening ear when we need to be held in the struggle to get through this part of our transition.

In this coming year, we will have professionals in place  from the start of our journey needing a letter for our hormones or any surgery. We want you to pick up the phone and get a friendly voice  on the other end, the first call!

Read More

Get in Touch

We look forward to hearing from you.
Give us a ring

Jordan Decker

Contact Us